{"id":11628,"date":"2021-05-06T12:12:33","date_gmt":"2021-05-06T10:12:33","guid":{"rendered":"https:\/\/auren.com\/ar\/blog\/5-claves-a-la-hora-de-tercerizar-un-proceso\/"},"modified":"2021-05-06T12:12:33","modified_gmt":"2021-05-06T10:12:33","slug":"5-claves-a-la-hora-de-tercerizar-un-proceso","status":"publish","type":"blog","link":"https:\/\/auren.com\/ar\/blog\/5-claves-a-la-hora-de-tercerizar-un-proceso\/","title":{"rendered":"5 Claves a la hora de tercerizar un proceso"},"content":{"rendered":"<ol type=\"1\">\n<li><strong>Dise\u00f1o personalizado<\/strong>:\n<ul>\n<li>Toda empresa es \u00fanica, por lo tanto el dise\u00f1o de cada proceso es espec\u00edfico para cada compa\u00f1\u00eda, m\u00e1s all\u00e1 de poder compartir matices con otras empresas similares. A la hora de tercerizar sus procesos es importante poner el foco en la eficiencia y la calidad, adem\u00e1s del ahorro de costos. Tambi\u00e9n la innovaci\u00f3n y atenci\u00f3n personalizada, evaluar con qu\u00e9 recursos diferenciados cuenta el proveedor y en qu\u00e9 medida y tiempos puede transferir esos conocimientos para potenciar el negocio.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol type=\"1\" start=\"2\">\n<li><strong>Acceso a la informaci\u00f3n<\/strong>:\n<ul>\n<li>Una inquietud habitual al momento de tercerizar es el temor a la p\u00e9rdida del control de gesti\u00f3n, administraci\u00f3n y acceso a la informaci\u00f3n. Es muy importante en el dise\u00f1o inicial del servicio diagramar qu\u00e9 informaci\u00f3n necesita el proveedor y con qu\u00e9 herramientas trabajar para luego delegar la ejecuci\u00f3n, pero sin perder el control. De esta manera preserva la confidencialidad, la integridad y disponibilidad de la informaci\u00f3n.<\/li>\n<li> Es importante generar una relaci\u00f3n win to win en la que ambas partes ganen. Si gana mi cliente, gano yo. La transparencia y la reciprocidad son los valores fundamentales para crear una relaci\u00f3n exitosa.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol type=\"1\" start=\"3\">\n<li><strong>Escalabilidad:<\/strong>\n<ul>\n<li>Es importante medir el alcance del servicio que estar\u00e1 vinculado a la evoluci\u00f3n y crecimiento de su empresa. Tener en cuenta la capacidad de hacerlo escalable, replicando soluciones tanto internacional como regionalmente. Pone a la empresa en una escala m\u00e1s competitiva.\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol type=\"1\" start=\"4\">\n<li><strong>Flexibilidad:<\/strong>\n<ul>\n<li>La velocidad y efectividad que le da al negocio la flexibilidad en los procesos es fundamental hoy en un mundo tan r\u00e1pido y cambiante.\u00a0 Aumentar o disminuir la capacidad de ejecuci\u00f3n, la adaptaci\u00f3n al cambio y necesidades de cada empresa.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol type=\"1\" start=\"5\">\n<li><strong>Aliado estrat\u00e9gico<\/strong>:\n<ul>\n<li>Las relaciones de cliente-proveedor de BPO suelen durar no menos de 4 a\u00f1os, por lo tanto, es fundamental realizar un an\u00e1lisis de la compa\u00f1\u00eda que se contrata: profesionales, experiencia, valores, etc.\u00a0 El proveedor se convierte en un aliado, m\u00e1s all\u00e1 del procesamiento de la informaci\u00f3n, incluye un fuerte componente de an\u00e1lisis que agregue valor a la estrategia.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>Por <a href=\"https:\/\/www.linkedin.com\/in\/salernoluis\/\">Luis Salerno<\/a>, Director de BPO de Auren<\/p>\n<p><!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dise\u00f1o personalizado: Toda empresa es \u00fanica, por lo tanto el dise\u00f1o de cada proceso es espec\u00edfico para cada compa\u00f1\u00eda, m\u00e1s all\u00e1 de poder compartir matices con otras empresas similares. A [&hellip;]<\/p>\n","protected":false},"featured_media":11629,"template":"","meta":{"_acf_changed":false,"footnotes":""},"blog-category":[],"class_list":["post-11628","blog","type-blog","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Claves a la hora de tercerizar un proceso - Auren Argentina<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/auren.com\/ar\/blog\/5-claves-a-la-hora-de-tercerizar-un-proceso\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Claves a la hora de tercerizar un proceso - Auren Argentina\" \/>\n<meta property=\"og:description\" content=\"Dise\u00f1o personalizado: Toda empresa es \u00fanica, por lo tanto el dise\u00f1o de cada proceso es espec\u00edfico para cada compa\u00f1\u00eda, m\u00e1s all\u00e1 de poder compartir matices con otras empresas similares. 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