{"id":9164,"date":"2021-07-07T08:02:37","date_gmt":"2021-07-07T06:02:37","guid":{"rendered":"https:\/\/auren.com\/co\/blog\/grado-de-intervencion-y-control-determina-responsabilidad-en-operaciones-de-e-commerce\/"},"modified":"2021-07-07T08:02:37","modified_gmt":"2021-07-07T06:02:37","slug":"grado-de-intervencion-y-control-determina-responsabilidad-en-operaciones-de-e-commerce","status":"publish","type":"blog","link":"https:\/\/auren.com\/co\/blog\/grado-de-intervencion-y-control-determina-responsabilidad-en-operaciones-de-e-commerce\/","title":{"rendered":"Grado de intervenci\u00f3n y control determina responsabilidad en operaciones de e-commerce"},"content":{"rendered":"<p>La Superintendencia de Industria y Comercio, a trav\u00e9s de Concepto No. 21102477 de 21 de abril de 2021, se pronunci\u00f3 en cuanto al r\u00e9gimen de responsabilidades existente en operaciones de e-commerce.<\/p>\n<p>Al respecto, la Superintendencia se\u00f1al\u00f3 que el grado de intervenci\u00f3n y control que tenga el portal de contacto en la operaci\u00f3n determinar\u00e1 el r\u00e9gimen de responsabilidad aplicable. En este contexto, cuando exista una mera intermediaci\u00f3n, los intermediarios responder\u00e1n como portal de consumo, al paso que si la intervenci\u00f3n es de una verdadera parte en la relaci\u00f3n de consumo, responder\u00e1n como proveedor.<\/p>\n<p>Igualmente, la entidad record\u00f3 que, por regla general, el portal de contacto no hace parte del contrato celebrado entre el proveedor y el consumidor, pues no existe ning\u00fan tipo de control sobre la prestaci\u00f3n efectiva de los bienes o servicios. Lo anterior, toda vez que la caracter\u00edstica esencial de este tipo de portales es la labor de intermediaci\u00f3n. Finalmente, la Superintendencia record\u00f3 que los consumidores pueden responsabilizar a los proveedores por falta de calidad en el producto, falla en la informaci\u00f3n, entre otros.<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>Fuente<\/p>\n<p><cite><a href=\"https:\/\/www.sic.gov.co\/\">Concepto No. 21102477 de 21 de abril de 2021 \u2013 Superintendencia de Industria y Comercio.<\/a><\/cite><\/p><\/blockquote>\n<p><!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Superintendencia de Industria y Comercio, a trav\u00e9s de Concepto No. 21102477 de 21 de abril de 2021, se pronunci\u00f3 en cuanto al r\u00e9gimen de responsabilidades existente en operaciones de [&hellip;]<\/p>\n","protected":false},"featured_media":9165,"template":"","meta":{"_acf_changed":false,"footnotes":""},"blog-category":[],"class_list":["post-9164","blog","type-blog","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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