{"id":9357,"date":"2021-05-12T08:54:06","date_gmt":"2021-05-12T06:54:06","guid":{"rendered":"https:\/\/auren.com\/co\/blog\/retiro-del-bien-sobre-el-cual-se-presta-un-servicio-y-los-consumidores\/"},"modified":"2021-05-12T08:54:06","modified_gmt":"2021-05-12T06:54:06","slug":"retiro-del-bien-sobre-el-cual-se-presta-un-servicio-y-los-consumidores","status":"publish","type":"blog","link":"https:\/\/auren.com\/co\/blog\/retiro-del-bien-sobre-el-cual-se-presta-un-servicio-y-los-consumidores\/","title":{"rendered":"Retiro del bien sobre el cual se presta un servicio y los consumidores"},"content":{"rendered":"<p>A trav\u00e9s del Concepto 21047246 del 15 de marzo de 2021, la Superintendencia de Industria y Comercio se refiri\u00f3 a la importancia de informar al consumidor la fecha en que un bien ser\u00e1 retirado cuando este tenga como finalidad la prestaci\u00f3n de un servicio. A pesar de esto, la ley no contiene un t\u00e9rmino espec\u00edfico por lo que se entender\u00e1 que el plazo ser\u00e1 el que requiera el prestador del servicio para ejecutar adecuadamente la labor contratada.<\/p>\n<p>Si al momento de la recepci\u00f3n no es posible determinar el valor del servicio o el plazo de devoluci\u00f3n del bien, quien lo presta tendr\u00e1 la carga de hacerle saber en el t\u00e9rmino que acuerden para que el consumidor tenga la oportunidad de aceptar o rechazar de forma expresa la prestaci\u00f3n de servicio.<\/p>\n<p>En caso de que el consumidor no se pronuncie sobre ello o tenga alguna salvedad al momento de la entrega del bien, se entender\u00e1 que el consumidor lo entreg\u00f3 en buen estado. As\u00ed mismo, es importante traer a colaci\u00f3n que, en caso de incumplimiento de las disposiciones, habr\u00e1 lugar a la imposici\u00f3n de sanciones contempladas en el art\u00edculo 61 del Estatuto del Consumidor, las cuales contienen sanciones tales como multas y cierres definitivos de establecimientos de comercio, sin perjuicio de las sanciones por responsabilidad y reparaci\u00f3n de da\u00f1os.<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>Fuente<\/p>\n<p><cite><a href=\"https:\/\/www.sic.gov.co\/\">Superintendencia de Industria y Comercio, Concepto 21002776 del 28 de enero de 2021.<\/a><\/cite><\/p><\/blockquote>\n<p><!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A trav\u00e9s del Concepto 21047246 del 15 de marzo de 2021, la Superintendencia de Industria y Comercio se refiri\u00f3 a la importancia de informar al consumidor la fecha en que [&hellip;]<\/p>\n","protected":false},"featured_media":9358,"template":"","meta":{"_acf_changed":false,"footnotes":""},"blog-category":[],"class_list":["post-9357","blog","type-blog","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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